1win KYC & AML Policy

1win applies KYC and AML procedures to verify the identity of every account holder, prevent fraud, and combat financial crime in accordance with applicable regulatory requirements. These measures uphold the standards necessary for a transparent and accountable platform.

Key guarantees provided through KYC and AML compliance:

• Fair play is maintained by ensuring all users operate under verified and equal conditions
• User safety is protected through rigorous identity check protocols and account protection measures
• Personal data is handled with strict confidentiality and in line with data protection obligations
• Transparency is upheld by documenting all verification steps and compliance actions
• Regulatory requirements are met consistently, ensuring the platform remains lawfully authorised to operate

Every new user registering on the platform must complete a full ID verification process before accessing certain features, including withdrawals and higher deposit limits. As part of document submission, users may be asked to provide the following categories of supporting materials:

• A valid government-issued photo identity document, such as a national ID card, passport, or driving licence
• Proof of current residential address, such as a utility bill or bank statement issued within a recent period
• Confirmation of ownership of the payment method used for deposits or withdrawals, which may include a scanned copy or screenshot of the relevant payment instrument
• In some cases, additional documentation may be requested to complete enhanced due diligence, depending on account activity or risk profile

1win implements a comprehensive set of security measures to prevent money laundering, counter-terrorism financing, and other forms of illegal financial activity on its platform. The following controls are applied as part of its AML compliance framework:

• Continuous transaction monitoring to identify irregular patterns or anomalies in user account activity
• Automated detection rules that flag suspicious activity based on defined risk thresholds
• Enhanced due diligence applied to high-risk accounts, large transactions, or events that trigger additional scrutiny
• Manual reviews conducted for large or unusual transfers that fall outside expected user behaviour
• Risk scoring assigned to accounts based on activity history, geographic location, and other relevant indicators
• Sanctions list and Politically Exposed Persons (PEP) screening carried out during onboarding and on an ongoing basis
• Reporting obligations fulfilled by submitting relevant information to competent financial intelligence authorities when required by law

The platform enforces a clear set of restrictions to support KYC and AML compliance and to preserve the safety of all users. The following actions are strictly prohibited:

• Creating or operating multiple accounts under the same or different identities (multi-accounting)
• Submitting forged, altered, or stolen documents during any stage of the verification process
• Conducting or attempting to conduct money laundering through gaming or wagering activity
• Manipulating platform systems, bonuses, or betting mechanics to circumvent security measures
• Sharing, selling, or transferring account access to any third party
• Using payment instruments that are not registered in the account holder’s own name
• Providing false or misleading personal information at the time of registration or during identity verification

Any breach of KYC or AML obligations will result in immediate enforcement action in accordance with the platform’s internal policies and applicable regulatory requirements. Measures that may be applied include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting to the competent authorities where applicable under law.

Each account holder is responsible for ensuring that all personal data submitted to the platform is accurate, complete, and kept up to date at all times. Users are required to complete the identity check process within the timeframes specified by the platform and to respond promptly to any requests for additional document submission. Only payment methods registered in the account holder’s own name may be used for deposits and withdrawals, as using third-party instruments is a breach of platform policy. Users who become aware of any suspicious activity on their account or in connection with their transactions are expected to report it to the platform’s support or compliance team without delay. Failure to meet these responsibilities may affect account standing and access to platform services.

1win is committed to maintaining fair play and full transparency across all aspects of its operations, ensuring that every user engages on a platform that is secure, lawful, and consistently governed. The following principles guide the platform’s approach to responsible gaming and compliance:

• Full compliance with KYC and AML standards as required by applicable regulatory frameworks
• Strict confidentiality and protection of personal data in accordance with data protection obligations
• Ongoing transaction monitoring to detect and act upon suspicious activity in a timely manner
• Active prevention of system manipulation, collusion, and any form of unfair behaviour
• Dedicated user support available to address questions and concerns related to account protection and safety measures
• Shared responsibility between the platform and its users to maintain a lawful gaming environment
• Equal and consistent conditions applied to all users regardless of account history or transaction volume